Effective Date: 13 April 2025

Introduction

Welcome to Animal Market, a platform owned and operated by AMSRV Solutions LLP, headquartered at Kadapa, Andhra Pradesh – 516003. By accessing or using our platform (mobile app or website), you agree to abide by these Terms and Conditions. If you do not accept these terms, you must discontinue use immediately.

These Terms and Conditions ("Terms") govern the use of the Animal Market mobile application and website ("Platform"). By accessing or using Animal Market, you agree to be legally bound by these Terms. If you do not agree, please discontinue using the Platform immediately.

Privacy Policy

This Privacy Policy outlines how Animal Market collects, uses, and safeguards user data. By using the Platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Mobile phone number for registration and login (OTP-based verification only)
• User-submitted listing content including images, videos, and descriptions
• Location data (optional) for improving listing relevance
• Device and log information to ensure security and improve performance
• Usage and session data, including cookies and browser/device identifiers
• Communication content between users or with the platform

How We Use Information

• To provide and operate the Platform and its features
• To verify listings and maintain quality standards
• To detect and prevent fraud or abuse
• To comply with legal requirements
• To send essential notifications and service-related messages
• To improve platform functionality and user experience

Data Sharing and Disclosure

• We do not sell or rent user data to third parties.
• Data may be shared with government authorities if required by law.
• Third-party service providers (e.g., cloud storage, analytics) may have access to data strictly for operational purposes.
• User data may be shared with other users to facilitate communication between buyers and sellers.

Mobile App Permissions

• Location: To improve listing relevance and local visibility
• Camera and Storage: For uploading listing media
• Microphone: For voice-based inputs (optional)
• Notifications: To provide updates and alerts

Cookies & Tracking

We use cookies and tracking tools to collect analytics and enhance platform functionality. Users can manage cookies through browser settings.

Data Retention

Data is retained for as long as the user account is active or as required by law. Users may request deletion of their data at any time by contacting support.

Security Measures

We use secure technologies and restricted access protocols to protect user data. However, no platform can guarantee 100% security.

Children's Privacy

Our Platform is not intended for users under the age of 18. We do not knowingly collect data from minors.

User Rights

• Right to access and update personal data
• Right to request deletion of account and data
• Right to withdraw consent to data use
• Right to opt-out of promotional communication
• Right to data portability

Third-Party Services and Links

Our Platform may contain links to third-party services. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

Legal Jurisdiction

All legal disputes shall be governed by the laws of India and subject to the exclusive jurisdiction of courts located in Kadapa, Andhra Pradesh.

Policy Updates

This Privacy Policy may be updated from time to time. Continued use of the Platform after updates constitutes acceptance of the new policy.

Grievance Officer

If you have any concerns or complaints, please contact:

SRK Macha
Phone: +91-7075864991
Email: management@animalmarket.in

Nature of Services

Animal Market is a listing and discovery platform that connects individual buyers and sellers of live animals and agricultural products. It facilitates listings for:

• Cattle: For sale only
• Pets: For sale, adoption, and mating
• Crop Market: Seeds, fruits, plants, and trees

All transactions, communications, transportation, and payments occur outside the Platform and are the sole responsibility of users. We are not an e-commerce platform and do not process payments.